What warranties do you offer?

We provide a 12-month warranty covering repairs for defects, damages, or exchanges for equivalent items. Valid claims must be submitted with photographic evidence within the warranty period. Repaired or replacement items receive an additional 90-day warranty or the remainder of the original warranty, whichever is longer.

We also offer jewelry cleaning and polishing services.
The cost and timeframe will be determined after inspection by our jewelers.

How should I care for my fine jewelry?

A care guide is included with every purchase and attached to your online cabinet on our website. You can also review our care instructions here.

How often should I get my jewelry cleaned?

While it’s a personal preference, we recommend professional cleaning every 3-6 months.

What cleaning and care services do you offer?

We offer tailored cleaning and polishing services, ranging from basic freshening up to deep polishing.

What is fine jewelry?

Fine jewelry refers to pieces made from pure precious metals (gold, platinum, silver) and adorned with natural gemstones. They differ from regular jewelry in their high quality and durability.
Moreover, such jewelry holds investment value. You are not just buying a ring; you are acquiring an investment that only appreciates over time.

How is fine jewelry different from fashion jewelry?

Fashion jewelry is crafted from budget-friendly materials, while fine jewelry is timeless, with the potential to become a cherished family legacy.

Does the value of fine jewelry increase over time?

Yes, the value of fine jewelry can increase over time.
The best candidates are pieces adorned with rare gemstones or featuring unique designs. In this way, your jewelry becomes not only a precious possession but also a sound investment.
Guzema jewelry is a legacy that lets you be you and feel special.