Delivery Information
United States
Orders within the USA are shipped from New York, USA via FedEx.
Delivery time: 2 business days.
Overnight delivery is available at checkout for an additional fee.
Canada
Orders within Canada are shipped domestically via UPS from our Canadian stock location.
Delivery time: 3–4 business days. All duties and taxes are included.
European Union
Orders within the EU are shipped via UPS or DHL from our European stock location.
Delivery time: 3–4 business days. All duties and taxes are included.
International Shipping
International orders (outside the USA, Canada, and EU) are shipped from New York, USA via FedEx.
Delivery time varies depending on destination and local customs procedures. While we aim for timely delivery, exact delivery dates cannot be guaranteed due to potential customs-related delays.
Customs & Duties:
For most international deliveries, clients are responsible for any applicable customs duties or import taxes in their country. These fees are determined by local authorities and are beyond our control.
However, all customs duties and taxes are fully covered for orders shipped within the European Union and Canada.
Expedited Shipping:
Overnight and expedited shipping options are available at an additional cost. If you require a faster delivery, please contact us before placing your order.
Payment Options:
Credit/Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, and American Express, ensuring a hassle-free checkout experience.
PayPal: Customers can securely complete their purchases using their PayPal accounts, adding an extra layer of security to their transactions.
Mobile Payment Services: For added convenience, we support popular mobile payment services such as Apple Pay, Google Pay, enabling seamless transactions on mobile devices.
Security Measures:
We prioritize the security of your payment information. Stringent security measures are in place to protect sensitive data, ensuring a safe and secure checkout process.
Billing Information:
To process payments securely, customers will be required to provide their billing address and contact information. We recommend saving your billing information for faster checkout in the future, streamlining your shopping experience. For more information on how we collect and use your information, please refer to our Privacy Policy, where you can review our policies regarding data collection, usage, and protection.
Confirmation and Receipt:
Upon successful placement of an order, customers will receive a confirmation message and order number, along with a receipt. Additionally, a confirmation email containing an order summary and estimated delivery date will be sent to the customer’s registered email address.
Customer Support:
Should you have any questions or encounter any issues during the checkout process, our dedicated customer support team is here to assist you. Please feel free to reach out to us via email at [email protected] or by phone at +1 (833) 206-7100.
For further inquiries or assistance, please don’t hesitate to contact us. Your satisfaction is our top priority.
